Tag Archives: crm system

1 November 2022

The Secrets Of A Successful CRM System

Companies of all sizes are recognizing the value that a CRM system can bring to the table in terms of improving not only relationships with customers for greater retention, but communications among departments and elimination of the data silos that prevent them from fully leveraging customer information. With a CRM system in place, you can easily acquire new customers, improve customer service and satisfaction, boost … Read More

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17 October 2022

Key Features You Should Look for in a Small Business CRM

Regardless of the size, managing customer relationships is crucial for every business. However, it holds special significance if you own a small business. With ever-increasing competition, small businesses must work hard to keep and increase their market share.  Unless you use the advantages of technology, it’s even more difficult to keep up pace with your competitors. This is where customer relationship management (CRM) software comes … Read More

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19 February 2020

Does Your Business Need a CRM?

As a business owner and decision-maker, you must have heard a good deal of buzz about customer relationship management (CRM) solutions and the benefits they bring to the table. However, if you are one of those who are undecided on whether or not to use one for your organization, then you are in the right place. Let us give you an insight into what a … Read More

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23 September 2019

Top CRM Features Your Business Needs for Success

Customer relationship management (CRM) software is known to help businesses on several fronts. To name but a few, it organizes and stores your data in one place, automates your sales and marketing processes, streamlines your business operations and helps you develop a strong relationship with your customers. For these reasons, businesses both large and small are embracing CRM with open arms. According to Forbes, the … Read More

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16 August 2016

CRM Red Carpet Roll Out

Roll Out the CRM Red Carpet   Rolling out the red carpet for a CRM system might seem silly, but it’s actually an important first step to getting everyone on board with the new Standard Operating Procedures (SOPs). Some people might not be comfortable asking questions in at the outset of a new project, so it’s in your best interest to walk them through vital functions. They … Read More

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13 July 2016

Valuing Engagement: Capitalizing Customer Effort

It might sound silly, but the secret to top customer engagement is actually not using a particular system. It’s simply about consistency, but using the right program can make life easier for you to gain that consistency and allow you to make changes relatively quickly.cloud-based crm is one way that you use consistency and planning ahead to get the most out of engagement. It also brings in … Read More

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14 June 2016

CRM for Business EAS

Stay Connected With Cloud Computation   What protocols do you have in place in case of an emergency? With the events plaguing our news feeds of late, the need for an effective plan of action should be placed front and center. Just as important as the outlined protocol is, the communication of the plan to every party affected is detrimental. Nothing brings information and those … Read More

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3 August 2015

Calculating Your CRM’s ROI

While CRM systems offer a multitude of benefits, those who do not fully understand them can be skeptical about their potential. One way to evaluate the effectiveness of a CRM system is to calculate the ROI, or Return on Investment, that your CRM will generate. Though some are hesitant to approach this task due to unfamiliarity with the system or lack financial aptitude, it is … Read More

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22 June 2015

Three Questions to Ask Before Choosing a CRM

Before you make the all-important decision about the system you’re going to use going forward, it’s smart to ask these key questions. Make sure you’ve done your research in advance. When you’ve determined your needs, there’s a better chance that one CRM will emerge as the clear winner for your business. What Processes and Tasks Need Managed? This is certainly your first step in selecting … Read More

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15 June 2015

3 Tips for Successful CRM Implementation

One of the best ways to ensure that you use a CRM in the most effective way is to follow several tips for optimal understanding across the board. The more that your team is clear about how to use the system effectively, the more likely it will be easier to discuss buy-in and get everyone on the same page. What follows are some of the … Read More

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