Category Archives: Customer Relationships

23 September 2019

Top CRM Features Your Business Needs for Success

Customer relationship management (CRM) software is known to help businesses on several fronts. To name but a few, it organizes and stores your data in one place, automates your sales and marketing processes, streamlines your business operations and helps you develop a strong relationship with your customers. For these reasons, businesses both large and small are embracing CRM with open arms. According to Forbes, the … Read More

→', 'twentytwelve' ) ); ?>
16 August 2019

Worried About Customer Churn? Here is How CRM Helps Reduce It!

Customer churn is a phenomenon that affects businesses both large and small in equal measure. If you are in the business world, you understand the importance of retaining your customers. As a business owner, you spend a lot of time and money on acquiring new customers. But if you’re not successful in retaining them, it will be difficult for you to survive in today’s competitive … Read More

→', 'twentytwelve' ) ); ?>
12 July 2019

How Does a CRM Solution Help Sales?

Sales are the backbone of almost all businesses. If you want to do well in the business world, you need to empower your sales team with all the amenities so that they achieve all their goals. After all, businesses are in business to make money, and you can do so only if your sales reps and your sales process are up to the mark. So, … Read More

→', 'twentytwelve' ) ); ?>
13 February 2019

Handling Customer Complaints and the Role of CRM

Thanks to the internet, customers today have more power than they ever had in the past. Customers are known to make or break businesses. And, that is the reason why businesses try to do everything in the book to keep their customers happy and satisfied. When customers have a positive experience, they share it with their friends, family and colleagues – which results in new … Read More

→', 'twentytwelve' ) ); ?>
16 April 2018

How to Choose the Best CRM Software for Your Start-up

According to a forecast from Gartner, the customer relationship market (CRM) will be worth more than $40 billion U.S. dollars in 2018. The CRM market was just $13.9 billion U.S. dollars in 2010 – representing phenomenal growth. Whether you are an established business or a start-up, one thing that is central to the success of your operation is the way you relate to your customers. … Read More

→', 'twentytwelve' ) ); ?>
19 January 2018

Here’s Why Retail Businesses Need CRM Software

Why Retail Stores Need CRM With eMarketer projecting retail sales to cross $27 trillion by the year 2020, there is a tremendous opportunity up for grabs in this sector. All it needs is a fool proof plan and a systematic approach to cash in on the retail bonanza. Technology has changed our lives in more ways than one. The way we eat, communicate, interact, and … Read More

→', 'twentytwelve' ) ); ?>
30 November 2017

How A CRM System Helps Reduce Costs For Your Organization

How A CRM System Can Reduce Costs For Your Organization Businesses have always emphasized, and rightly so, the need to improve their customer’s experience. After all, in this fierce age of competition, keeping your customer satisfied is the only surefire way of retaining them. Customers are getting smarter, and if you want to retain them, you need to change your strategy from being reactive to … Read More

→', 'twentytwelve' ) ); ?>
26 August 2016

A Little CRM Business Advice

Adding In Advice All of the great tips and advice articles out there on how to manage your customer relationships can sometimes go in one ear and out the other. If they are not put into action in the most effective way, then what’s the point? The only way to achieve the maximum amount of success with customers is to learn your consumers and track … Read More

→', 'twentytwelve' ) ); ?>
10 August 2016

CRM for Cartoons Characters

Even Cartoons Need CRM Software   There’s no job too small and no customer bigger than another when it comes to running a successful business in today’s economy. Yes, you’ll have your VIPs and repeatedly loyal customers, but valuing every dollar invested or spent on your company is part of outstanding customer service. The same goes for behind the scenes of an organization. The happier your … Read More

→', 'twentytwelve' ) ); ?>
22 July 2016

Who Says the Customer is Always Right

How True is ‘Customer Really Always Right’?   Every modern business knows the importance of the long-term customer, and the implementation of cloud CRM Software is one way that companies are becoming increasingly attuned to that value. Although there are many great advantages to using data from CRMs to identify loyalty, leveraging that data should also highlight all important conversations pertaining to customer complaints.   Handling … Read More

→', 'twentytwelve' ) ); ?>