Author Archives: eZnetCRM

Summer CRM

  It may not be June 20th but it is certainly starting to feel a lot like summer. Graduations are finishing up, school semesters are finished or almost out and vacations are on the books. Many executives are now focusing on how to stay tuned in to what is going on in the office while they are away. With a cloud based customer relationship management … Read More

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Graduate Customers with CRM

Just because there is no cap and gown for every time you graduate a contact from one Sales Conversion Process step to the next, doesn’t mean you can’t celebrate like it. Every time a sales professional or business development manager turns a lead into an opportunity, or an opportunity to a customer, it is like being commissioned literally and figuratively.   Let’s graduate to a … Read More

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Customer Relationships Matter

You Can’t C.R.M without the “R”   The eZnet CRM (Customer Relationship Management) solution, by way of the Virtual Stacks developers, is only as good as the information you feed it. The successful running of any business involves the cultivating of professional contacts, connections and networks. Once those connections become mutually beneficial relationships, your network is forged or simply grows. A cloud based CRM system … Read More

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Do We Know Each Other?

How Well Do You Know Your Customer?   If you only know the name and billing processes of your customers, then you are severely ill-equipped! Good customer service and customer relationship management (CRM) is all about knowing your clientele and being proactive with customer satisfaction. There is no rule saying you can’t be friends with a client. Whether you join them on the golf course … Read More

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What’s in a Name

What’s in a Lead?   “Just a name, just give me one name and I’ll make all of your dreams come true!” Sometimes the attitudes surrounding Lead Generation can seem like an uphill battle in search of a contact you can make a connection with. As a sales and/or marketing professional, your efforts reach far and wide to bring consumers to your business and turn … Read More

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Is Today #Trending?

One thing that attracts the continued interest of your customers and target market is the freshness of your content and themes. Every day of the calendar year is recognized as some sort of declared holiday so why not embrace the clichés and themes, no matter how traditional and respected or new and silly! Sign up for a platform that can bring you closer to your … Read More

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Social Media Loved Women’s Day

Women’s Day rocked its 2016 Trending! International Women’s Day just passed us by and like every ‘barely there’ holiday, we were left wondering “Is that really a ‘thing’?” To answer that question; you bet it is! March 8th has been deemed the special day honoring all things great about the female sex since the early 1900’s. Yet how is that most people have never heard … Read More

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Fear of Consumer Behavior

There are countless phobias these days and the amount of anxiety that a business owner can face can generate a few creative fears all by itself. The trick is to tackle the obstacles that you can control and watch the rest fall into place. More often than not, business owners precariously walk the line between the educated estimate and the proven plan of action. A … Read More

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Follow the Music

Organization Matters What’s your favorite song? If you have one, does that mean all other songs are less important? It’s unlikely that this is the case. With the rapid influx of songs and new artists coming from every direction and spreading faster than wildfires, thanks to the internet, there is a song for every mood, every thought. In broader terms, there is a product for … Read More

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Segmentation Not Segregation!

Sometimes segmentation is a good thing. February sparks thoughts of love, Super Bowls and big name award shows. It also invites a time of reflection and recognition of influential African American contributions to the human race per Black History Month. Even though the laws and practices with regard to grouping individuals based on their characteristics have changed over the years (thankfully), sometimes it can be … Read More

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